Customer Support
As a MassTransit subscriber, you now have a direct line to the maintainers. Whether you’re debugging a production issue, designing a complex workflow, or need architectural guidance, our team is here to help you succeed.
If your organization has an active MassTransit subscription, you can access support directly. To get help using MassTransit, contact us at: support@massient.com
If you are not an active subscriber, sign up now to unlock support access.
Getting help
Section titled “Getting help”When contacting support, the more context you can provide, the quicker we can assist you. Here are some things to include:
- Exception details and stack traces
- Relevant log entries (include timestamps)
- Configuration snippets (remove sensitive information)
- Transport-specific settings
- Steps to reproduce (if applicable)
Community Resources
Section titled “Community Resources”In addition to customer support, you can also engage with the community:
- Discord — Chat with other MassTransit users
- GitHub Discussions — Ask questions and share ideas